Privacy Policy and Personal Data Protection

At INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A we respect your privacy and appreciate the trust you place in us. In this Privacy Policy, we explain for what purposes we can use your data and how we treat it.

Who is responsible for the processing of your personal data?

INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A is responsible for processing the data of its Clients and potential Clients, who browse this website and / or fill out the forms made available by it and with whom they maintain commercial relations.

For questions related to the processing of your personal data, you can contact the Data Protection Officer through the following means:

INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A.

Avenida Dr. Mário Soares, Pavilhão Multiusos, 1º Piso, Topo Norte

2040-413 Rio Maior

E-mail address: rh@igalenico.pt

How do we collect your personal data?

Your personal data will be collected and processed in the following situations:

1. If you proceed to fill in your personal data and submit forms on this website;
2. If you use a service provided by us or purchase a product from our sales line;
3. Through indirect collection, we access statistical information on the use of the website, in an aggregated and anonymous way;
4. In the labor context: having a staff attached to your organization;

INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A. also uses cookies on the website to improve user performance and experience.

“Cookies” are small text files that are stored on your computer or on your mobile device, through your browser, retaining only generic information related to the user’s preferences; they allow access to specific areas of the website and faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

Users of the website by clicking on the cookies banner, with the word ACCEPT / ACCEPT, continuing with the navigation on the website are accepting, including for future accesses, the introduction of cookies in the terms indicated above. At any time, the user can, through the browser, decide to be notified of the receipt of cookies, as well as block the respective entry on their system. The removal or blocking of cookies on the website may limit access to some areas of the website.

For what purposes and on what basis can your personal data be used?

Client management

The collected data are automatically processed and are intended, within the INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A, to register the Customer file, consequently collecting invoices and future contacts, namely information on supplies in progress. The respective holder is guaranteed, under the terms of EU Regulation 2016/679, the right to access, rectify and delete them, by sending a communication to the electronic address rh@igalenico.pt.

Use of the website

As a visitor to the website, it is not necessary to provide any personal data to use the website of INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A.

Users’ personal data are collected only when any of the available features are subscribed, which are indispensable for them to provide the information, or when some type of form is filled out, such as: request for information on disclosed products, participation in events.

Marketing / Communication

Your data will be collected and used for marketing purposes (newsletter communication, events, services, product sales and other information that is considered relevant), in the exact terms selected by you in the Preferences Form on this page. This data processing will be carried out only with your consent. If you consent, you will receive marketing communications via email or SMS. You may, at any time, object to this data processing. Your data will be kept for this purpose until the holder exercises his right of opposition.

Recruitment

During the personnel selection and recruitment process, INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A collects and processes the personal data of the respective candidates in order to conclude a contract.

In the case of spontaneous applications, they are subject to analysis, requesting the INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, SA express consent to keep them on file for a certain period – which, in compliance with the recommendations of the National Data Protection Commission, cannot exceed (12) twelve months – in anticipation of a future professional opportunity.

On what basis can we process your personal data?

We treat your personal data in the following cases:

Consent

When you have given your express consent – in writing, orally or through the validation of an option – and prior and if that consent is free, informed, specific and unambiguous.

or

Contract execution and pre-contractual steps

When the processing of personal data is necessary for the execution, execution and management of the contract entered into or about to be entered into with INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A.

or

Compliance with legal obligation

When the processing of personal data is necessary to fulfill a legal obligation to which the INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A. is subject.

or

Legitimate Interest

When the processing of personal data, restricted to minimum data, corresponds to a legitimate interest of the person responsible, for example, the processing of data that is indispensable for improving the quality of services.

What are the deadlines for processing and preserving personal data?

INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A treats and preserves your personal data according to the purposes for which they are treated.

There are cases in which the law requires the treatment and conservation of data for a minimum period, namely for 10 (ten) years, in the case of data necessary for information to the Tax Authority for accounting or tax purposes.

Whenever there is no specific legal obligation, the data will be processed only for the period necessary to fulfill the purposes that motivated its collection and preservation.

Transmission of personal data – How does it operate?

Your personal data are processed exclusively by INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A, which may use subcontracted platforms for their own management, as is the case with email marketing platforms. In these cases, the INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A is responsible for taking the necessary contractual measures to ensure that the subcontractors respect and protect the personal data of the holder, which are in their custody and responsibility.

What Rights are guaranteed to Personal Data holders?

At any time, you can:

• Request access to the information that we keep and that concerns you: as the holder of personal data, you have the right to obtain confirmation that the data concerning you are or are not subject to treatment and, if applicable, to access data. your personal data and to access the information provided by law, in this matter.
• Request rectification of information if it is inaccurate or incomplete: as the holder of personal data, you have the right to have INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A, without undue delay, rectify inaccurate or incomplete data concerning you
• Request the deletion of your personal data: as the holder of the personal data, you have the right to request the INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, SA to delete your data, and the latter has the obligation to delete the personal data, without undue delay, when apply, in particular, one of the following reasons

1. a) Personal data are no longer necessary for the purpose for which they were collected or processed;
2. b) Withdrew its consent to the processing of data (in cases where the processing is based on consent) and there is no other basis for said processing;
3. c) Opposition to the treatment and lack of prevailing legitimate interests that justify the treatment.

• Requesting the limitation of the processing of your personal data: as a data subject you have the right to request the INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.The limitation of the processing of your data if, in particular, one of the following situations applies:

1. a) To challenge the accuracy of personal data, for a period that allows INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A to verify its accuracy;
2. b) The processing of data is lawful and the data subject opposes the deletion of personal data and requests, in return, to limit its use;
3. c) INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A no longer needs personal data for processing purposes, but these data are required by the holder for the purposes of declaring, exercising or defending a right in a judicial process;
4. d) If it has opposed the processing, until it is verified that the legitimate reasons of the controller are prevailing over those of the data subject.

• Oppose the processing of your personal data: in cases where the data processing is carried out for the purposes of the legitimate interests pursued by INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A.
• If the treatment depends on your consent, you have the right to withdraw it: if consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the consent previously given, nor the subsequent treatment of the same data, based on another legal basis, such as the performance of the contract or the legal obligation to which it is subject.
• Complain to the supervisory authority – National Data Protection Commission;

Know the existence of a data breach / security incident, as shown below.

If you intend to exercise any of your rights, you must contact us in writing through the email rh@igalenico.pt or by letter to the address below – Avenida Dr. Mário Soares, Pavilhão Multiusos, 1º Piso, Topo Norte , 2040-413 Rio Maior

Security of Personal Data

INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A uses technical and organizational measures to protect the security and confidentiality of Personal Data in accordance with the General Data Protection Regulation.

These measures will be revised whenever there are new legal requirements and there is a need for technological developments.

If there is a security breach that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorized access to personal data, INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, SA will notify the competent authority of the occurrence within the legal deadline. , as well as the data subject himself.

Complaint to the Supervisory Authority

In the event that you are not satisfied with the way we treat your personal data, you will have the right to file a complaint with the National Data Protection Commission (CNPD); Rua de São Bento, nº. 148 – 3º; 1200-821 Lisboa; or by e-mail: geral@cnpd.pt